Our standard shipping option is UPS Ground, with Free Shipping on all orders $85+. While your order may ship the same business day it will, with few exceptions, ship on the following business day. With standard UPS Ground shipping your order should arrive between 2-6 business days after placing an order depending on the ship-to address. Click here to view a UPS Ground shipping map.
Orders with UPS 2-Day Express must be placed by 3pm EST to have them ship that same day. Orders placed after 3pm will ship the following day. Orders placed on Saturday or Sunday will ship on Monday.
When you place an order you will receive an order confirmation email as well as a confirmation that your order has shipped. All orders are packaged and shipped directly from one of our two stores on the coast of Maine (our locations).
* We ship to the continental U.S. only.
If you are not satisfied with your purchase from This Is It, we will gladly accept returns of merchandise that is unworn, unwashed, and undamaged within 30 days of the original purchase. Original shipping charges will be refunded, but the cost for return-shipping is not covered by this policy. If items are returned without the packing slip, you will receive an exchange or merchandise credit for the current selling price of your items.
If you use the UPS Return Label we provide with your order we will deduct $8.95 from your refund.
Tip: You can re-use the box for returns!
Please include a copy of the original packing slip to help us quickly process your return. If you have questions regarding a return please email firstname.lastname@example.org
You can exchange an item within 30 days of the original purchase if merchandise is unworn, unwashed, and has tags attached.
1) Order New Replacement Item(s) at ShopThisIsIt.com!
Any shipping charges from your original order will be refunded as part of your exchange and UPS Ground shipping charges for your new order will also be refunded after we receive the returned item(s).
2) Return Your Unwanted Item(s) for a Refund
Send back your item(s) and please include the packing slip and the completed return card to help us quickly process the return and finalize your exchange. We include a UPS Return Label with every order and will deduct $8.95 from your refund if you choose to use it.
* We provide a return card, please complete it and include with your returned items